Terms of Service

The website describes our company, services and products. We may change or remove any of its content at any time. You must not misuse it, for example by trying to break its security, interfering with its operation, or using it for anything unlawful.

The website, our software, product names, logos and other content belong to us or our licensors. These Terms do not give you any rights to them beyond those set out here.

• Plans and prices: the plans and monthly prices are those shown on the OMS page or in the quote we send you. Enterprise pricing is agreed individually. Prices do not include VAT or other taxes unless stated.
• Free first month: new customers on the Basic and Pro plans get the first month free. If you cancel before it ends, you are not charged. Otherwise the subscription continues on the plan you chose.
• Billing: subscriptions are billed monthly in advance. Payment is due by the date on the invoice.
• Cancellation: you can cancel at any time by emailing [email protected]. Cancellation takes effect at the end of the month already paid for, and we do not refund partial months unless the law requires it.
• Price changes: we will give you at least 30 days' notice of a price change. It applies from your next billing period, and you may cancel before it takes effect.
• Late payment: if an invoice remains unpaid after a reminder, we may suspend access until it is paid.

While your subscription is active we grant your company a non-exclusive, non-transferable right to use OMS for its own business, for the users included in your plan. You must not resell or sublicense it, copy or reverse engineer it except where the law allows, get around its security or usage limits, use it to store unlawful content, or use it in a way that harms the service or other customers.

You are responsible for the users you create, for keeping their passwords safe, and for what they do in OMS. Tell us promptly if you suspect unauthorised access.

Your company owns the data it puts into OMS. We use it only to provide, secure, back up and support the service, as described in our Privacy Policy, and we will sign a data processing agreement on request. You are responsible for having a lawful basis for any personal data you store in OMS.

When a subscription ends you can request an export of your data within 30 days. After that we delete it, except copies the law requires us to keep.

We work to keep OMS available, secure and up to date, and may carry out maintenance and release updates. Unless we agree a service level in writing, we do not guarantee uninterrupted availability. Support is provided by email, with priority support on the Pro plan and dedicated support on Enterprise.

The OMS demo and the Splitly and Ream beta apps are free and provided for evaluation. They may contain bugs and may change or be withdrawn at any time. Splitly and Ream keep your data only on your device, so you are responsible for keeping your own backups.

Custom software projects are covered by a separate written agreement or accepted quote. If it conflicts with these Terms, that agreement prevails.

To the extent the law allows, the website and our products are provided "as is", without warranties beyond those set out in these Terms or in a written agreement with you. Nothing in these Terms limits rights you have as a consumer under mandatory law.

Except for intent or gross negligence, and to the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability for any claim relating to a paid service is limited to the fees you paid us for that service in the 12 months before the claim.

We may suspend or end access to a service if you seriously breach these Terms, after giving notice where reasonable. You may stop using our services at any time, subject to the cancellation terms above.

These Terms are governed by the laws of the Republic of Türkiye. Disputes are resolved by the courts and enforcement offices with jurisdiction at our registered address, without affecting any mandatory rights consumers have to apply to consumer arbitration committees or courts.

We may update these Terms. The date at the top shows the latest version. We will give OMS customers at least 30 days' notice by email of changes that materially affect them.

Questions about these Terms: [email protected].